After the return of the vehicle the car rental company has to close the transaction and to do that the employee has to evaluate the customer choosing between three options; Otherwise, the employee will not be able to close the transaction.
Note: When choosing the yellow or red option the employee has to add a comment specifying the reason behind the chosen option.
This evaluation is mandatory and you can delete the record only after the tenant has been evaluated. “We ensure that all rental offices evaluate their tenants.”
when creating a new transaction and after entering the customer license number an evaluation from other car rental companies will appear.